30 Days Warranty
30 Days Return Back Policy
30 Days Cancellation Policy
|Plain Fabric:||144 Threads|
|Memory Foam:||60cm x 40cm|
Each of our products is carefully designed to improve the quality of your life and to obtain a plentiful rest. Each product will change, bit by bit, your rest habits, improve the way in which you sleep and the way you feel when you wake up. At NUI we want you to have a sleep routine; particular steps to follow just like we do on our skin care routine. Our products will guide you and support you, from a silk scrunchie to hold your hair while you wash your face, to the slippers that will accompany your mornings. We be- lieve that a good nighttime routine is the key to feeling great, happy, energized, optimistic and to wake up feeling that you sleept "like a baby".
1. We search different trendings of products that people are using to sleep and rest better around the world. 2. We study the market in which we are selling (Country, age, income etc..) to develop the prodcuts according to our target. 3. We make samples with different materils until we have the product we want to sell 4. We pack each product according to its package 5. We send it to the final client
- Our Quality - Delivery times - Innovation - Products that every member of the family can use - Durability
100 - 500 units per reference
Depends on each product
We have one person that makes this process every time we receive our merchandise
We have three people working in our factory
We receive payments via paypal or from a wire transfer directly to our bank account.
WE SHIP WORLDWIDE.
Delivery time frames
Once you place your order, it will take 15 working days for your items to be dispatched. Once dispatched, we will send you an email with the tracking information (Please note: this email will be sent 1 working day after the order is shipped).
You should be aware that all countries have different laws regarding the importation of certain products. Unfortunately, we have no control over these charges and are unable to provide estimates of import cost as they differ widely from country to country. Please note that understanding such import restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver. We recommend you contact your local customs office for current charges before placing your order or visiting duty calculation websites such as www.dutycalculator.com.
We offer returns and warranties in our products as we want you to be happy with your purchases. Our warranties are valid for 6 months and can be redeemed online.
We are committed to our customers’ 100% satisfaction. Therefore, if you are not fully satisfied with your items you can send them back within 10 days after your purchase and we will give you store credit or a full refund. The order has to be made only through our website (www.nui.com.co) and not through other retailers.
Please have in mind that the cost of return must be paid by the customer unless the item is faulty.
Deciding not to pay import duties does not make the costumer eligible for a full refund.
Requests for exchange must be made within 7 days of receiving your order via email to email@example.com
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